Patron Comfort & Well Being

Policies for January 1, 2023 – April 1, 2023

We take your health and comfort seriously at our theater have enhanced air filtration, sanitation and reduced touchpoints including mobile tickets. We will be at 100% capacity with our staff masked and vaccinated. We will be following protocols based on the information provided by public health experts and in alignment with Chicago’s performing arts sector. We encourage you to confirm current protocols prior to attending a show at the Apollo Theater. All policies are subject to change based on the ever evolving science. 

VACCINATIONS:

We no longer require proof of vaccination or a negative COVID-19 test to attend a performance at the Apollo Theater. We encourage guest to stay home if they are not feeling well.

MASKS:

Mast are strongly encouraged, but optional.

SANITIZATION:

Hand sanitizer will be readily available for use at your discretion around the lobby. The Apollo Theater has also implemented cleaning and sanitization procedures to be enacted between performances in accordance with CDC recommendations. Surfaces and high touch areas will be wiped down regularly with disinfecting wipes or spray.

AIR FLOW AND FILTRATION:

New HVAC units were installed at the Apollo within the last 4 years, and they are outfitted with MERV-13 air filters, the industry standard for removing the most viral particulate from the air. They are always running and moving air throughout the lobby, auditorium, and office spaces.

RETURN POLICY:

All ticket sales are final. If you are sick and cannot attend the show, please reach out to the box office.

RISK ASSUMPTION:

All patrons understand that there is a risk of exposure to COVID-19 in any public place where people are present. Those purchasing tickets and attending Apollo Theater production voluntarily assume all risks related to exposure to COVID-19.